Privacy Policy
Last Updated: September 28, 2026
Introduction
Welcome to azkar.me - أذكاري ("we," "our," or "us"). This policy covers two things together: the azkar.me website, and the أذكاري: أذكار وقرآن وصلاة (Azkar Muslim) app for Android and iOS (package com.eslam.freezikr) by developer EslamFaisal.
By using the service, you also agree to our Terms of Service.
In short: the app and the site work fully without an account. Only if you choose to sign in (with Google or Apple) do we collect your email address and name, to run the account and sync your data. We do not sell your data, we show no ads inside the app, and we never use your data for personalized advertising.
What the app collects
The table below is the same disclosure filed in the Google Play "Data safety" section. None of it is collected outside the situation named next to it:
| Data type | When it is collected | Purpose |
|---|---|---|
| Email address | When you sign in with Google or Apple, or type it yourself in the problem-report form | Creating and accessing your account, replying to your report |
| Name | From your Google/Apple account at sign-in, or typed in the report form | Showing your profile in the app, customer support |
| User ID and username | When you create an account and pick a username | Linking your data to your account, showing you on the leaderboard |
| Your in-app content (favorites, counters, custom azkar, reading progress, prayer log, reminder settings) | When backup and sync are on after signing in | Restoring your data on another device or after reinstalling |
| Your problem-report message | When you send a report or suggestion | Support and bug fixing |
| Crash logs and diagnostics | Automatically on a crash or slowdown | Finding and fixing crashes |
| App interactions (screens opened, buttons tapped) | Automatically while using the app | Aggregate analytics to improve the app |
| Device identifiers (push token, installation ID) | When notifications are enabled and at launch | Delivering notifications, de-duplicating analytics |
All transfers use encrypted connections (HTTPS/TLS) and are stored on Google Firebase servers.
What stays on your device only
The following never leaves your device and never reaches our servers:
- Location: used on-device to compute prayer times and the qibla direction (or you pick your city manually). We never upload or store your coordinates.
- The mushaf pages and audio files you download.
- Alarm and reminder schedules and their background playback.
- Website display preferences (language, theme, text size, counter progress) in your browser.
What we never collect
- Contacts, address book, or calendar.
- Photos, media, or files from your device.
- Camera or screen recording. The microphone is used only when you start recording a voice message to Zakir yourself (see "Voice messages" in the Zakir section below).
- Health or fitness data.
- Card or payment details — purchases run entirely inside Google Play or the App Store, and we never see them.
- Web browsing history, or the text of what you search inside the app.
- Advertising ID — it is stripped from the app, and the app shows no ads.
We do not sell your data or share it with data brokers or advertisers.
User Accounts
Accounts are optional. You can read azkar and the Qur'an, use prayer times and reminders without signing in. Signing in (Google or Apple) enables cloud backup, cross-device sync, the leaderboard, and sending problem reports.
The username you choose is visible to other users on the leaderboard together with your points. Your email address, real name, and photo are never shown to other users.
Zakir — the AI assistant inside the app (optional)
Zakir is the AI assistant inside the Azkar app. Zakir is a computer program, not a sheikh and not a mufti. It does not issue a fatwa or a religious ruling; it answers from trusted sources and shows them to you so you can read them yourself. For a ruling on your own case, ask a scholar you trust.
Zakir is optional, requires signing in, and is being opened to people in groups. Everything else in the app — azkar, the Qur'an, hadith, prayer times, reminders, the counter and favourites — works exactly as before without Zakir and without an account.
What is sent when you ask
When you send a question, the following is sent to our servers and then to Google's Vertex AI service (Google Cloud) to prepare the answer:
- The text of your question, and the earlier questions and answers in the same chat.
- A reference to the zikr or verse you are asking from, if you started the question on its page.
- Your personalization choices — only if you turned personalization on, and only as short codes from a closed list, never as free text.
- What Zakir remembers about you, if your plan includes it — and only what you approved yourself.
- If your plan includes it and you ask about your progress, reminders or settings: only the part needed for the answer, read on your device and sent with your question.
Your email address, your real name and your location are not sent. Your questions and Zakir's answers are not used to train any AI model, are not attached to crash reports or analytics events, and are never used for advertising.
Voice, and the settings you ask it to change
- Voice messages (on plans that include them): nothing is recorded until you start a recording, and it stops when you stop it or after 60 seconds. Your phone turns your speech into text on the device where it can; you see and can edit the text before sending, and nothing is sent automatically. When you send, the recording and the text you approved are stored privately in your account with that chat message, so you can play your question again. Only your account can read them, and they are never shared by link.
- Google Cloud speech services (optional): if your phone cannot recognize your speech, you may choose "Transcribe in the cloud" — we ask each time — and the recording is sent to Google Cloud Speech-to-Text for that request only. If you use "Play answer" or voice-conversation mode, the answer text may be sent to Google Cloud Text-to-Speech; Qur'an and zikr text is never sent to it.
- Support access: an administrator can play a recording only for a specific support or safety reason, one message at a time, and every access is recorded in an audit log. Recordings and their text are never written to analytics, crash reports or technical logs.
- Settings you ask it to change (on plans that include it): when you ask Zakir to set a reminder or change a setting, it shows you the change, and your device applies it only after you confirm it yourself.
What is stored
| What is stored | Purpose | Retention and deletion |
|---|---|---|
| Your chats with Zakir: your questions, its answers, and the sources shown with them | So you can read them again | No automatic expiry. Deleting one chat from "My chats" removes it from your history and deletes its voice recordings; its text is deleted by "Zakir settings → Delete all Zakir data" or by account deletion |
| Your sent voice messages and the text you approved for each | So you can play your question again | Kept as long as their chat message; permanently deleted when you delete the chat, use "Delete all Zakir data", or delete your account. Recordings you did not send are deleted automatically from your device and our servers |
| Your rating of an answer (liked / disliked) and any answer you report, with the reason | Finding and fixing weak answers | Removed by "Delete all Zakir data" and by account deletion |
| The companion profile: the name you choose, how to address you, your interests, your goals, your preferred answer style, the level of explanation, your school of fiqh if you chose one, and the state of the personalization, memory and nudge switches | Shaping how answers are written and ordering suggestions | No automatic expiry; every field has its own clear button under "Personalization & memory", and all of it is removed by "Delete all Zakir data" and by account deletion |
| What Zakir remembers: the facts you confirm yourself | So you do not repeat yourself in every chat | Until you delete it, with no automatic expiry; deleted immediately when you clear it or turn memory off, by "Delete all Zakir data", and by account deletion |
| A technical trace of each question: the stages of preparing the answer and how long each took | Finding and fixing what makes Zakir slow | No automatic expiry. It holds no question text and no answer text, and uses hashed identifiers instead of your user ID, so it cannot be linked back to you |
| A usage record for each question: the model used, the number of tokens, timing, estimated cost and app version — without your question or answer text | Monitoring Zakir's cost and quality and keeping usage fair across plans | Linked to your account and visible to our team only; removed by "Delete all Zakir data" and by account deletion |
| Answers our automatic screening withheld from you, with the question that produced them and the reason they were withheld | Review by our team to fix answers withheld by mistake and improve answer quality; they are never shown to you or anyone else in the app | Visible to our team only; removed by "Delete all Zakir data" and by account deletion |
| A short security record against abuse: event type, result and time | Service security and abuse prevention | Up to 12 months. It holds no question text and no answer text, and it is kept after you delete your Zakir data |
| How much of your monthly allowance you have used, and your plan, subscription status and period if you have one | Giving you your plan's features and applying the monthly allowance and fair use set out in the Terms of Service | Kept after you delete your Zakir data so your allowance and access do not change; removed when you delete your account |
| Your email address on the waiting list, if you join it | Contacting you about your place in line and managing the list, and nothing else | Deleted no later than 30 days after your request is decided, or after 12 months if it is never decided; deleted immediately when you delete your Zakir data or your account |
What Zakir never stores about you
None of the following is ever kept as something Zakir "remembers" about you, even if you mention it in a question:
- Signs of severe distress or self-harm.
- A sin or a personal confession.
- A question asking for a ruling on your own case.
- Information about another person.
- Health details.
- Your location.
- Your age, or any inference about your gender.
- The raw text of your messages — question text is never copied into what Zakir remembers.
Zakir also never asks for or infers your age, creates no age band, and none of its data is used for advertising or for leaderboard ranking.
Your school of fiqh — religious-belief data
Choosing a school is entirely optional, "Prefer not to say" is an equal-weight choice, and nothing is pre-selected. We treat this field as data about religious belief (a special category) with the highest level of protection.
- Its only use: when the sources carry more than one view, your school's cited view is shown first.
- It is never used to issue a ruling or a fatwa — Zakir gives no fatwa, with or without a school.
- It is never shown to another user, and never sent to analytics, crash reports or notifications.
- It is stored in your own account profile only, and you can clear it on its own at any time.
Answers are screened before you see them
Before an answer is shown, it is screened automatically: every quotation is checked against an approved source and must match it, religious text must be presented as it is, and a question asking for a fatwa or a ruling is referred to a scholar instead of answered. You can report any answer from inside the chat. When an answer is withheld, our team keeps a copy for review only; it is never shown to you.
Searching trusted websites
When this feature is switched on, Zakir may search a closed list of Islamic websites approved by the app owner, in order to show you an excerpt in that site's own words together with its link. In that case the text of your question is sent as a search query to the search service the owner uses (Google Custom Search or Vertex AI Search), restricted to that list alone. Your user ID and your email address are not sent with it. The excerpt is shown as a quotation from the site, and it is not a fatwa.
Zakir subscriptions
Zakir has a free plan to try it and monthly subscription plans (Mini, Medium and Open) bought through the App Store or Google Play; the store handles the payment entirely. From Apple or Google we receive only what is needed to grant you access: the plan, the subscription status (active, renewed, cancelled, expired, in grace, on hold or refunded), the current period, and the purchase reference the store issues so we can verify it. We never receive your card number or any payment details, and we never show purchase receipts.
Your subscription record and how much of your monthly allowance you have used are kept with your account. They stay after "Delete all Zakir data" so your access does not change, and they are removed when you delete your account. Deleting your account does not cancel the subscription in the store — cancel it in the App Store or Google Play subscription settings.
Your rights over Zakir data
- A copy of your data: in the app, "Zakir settings → Export your data" — one file with your chats and your consent records.
- Delete everything: "Zakir settings → Delete all Zakir data".
- Delete part of it: delete a single chat from "My chats", or clear any single field under "Personalization & memory".
- Deleting your account removes all Zakir data with it — see "Data Retention and Deletion" above.
The fair-use limits and the subscription are set out in the Terms of Service.
Service providers (data processors)
We rely on the following services to run the app; they process data on our behalf under their own policies:
| Service | Purpose | Data |
|---|---|---|
| Google Firebase (Authentication, Firestore, Storage, Cloud Functions) | Account, backup, sync and Zakir chats | Email, name, user ID, backup content, Zakir chats and your voice messages |
| Firebase Cloud Messaging | Notifications | Push token |
| Firebase Crashlytics | Crash reporting | Crash report, user ID, device info |
| Google Analytics for Firebase | Aggregate usage analytics | Usage events, installation ID |
| Microsoft Clarity | In-app experience measurement | Screen interactions and device info |
| Google Play Billing / Apple App Store | In-app purchases and Zakir subscriptions | Payment is handled entirely by the store; we receive only the plan, subscription status, period and purchase reference, and never see card or payment data |
| Google Cloud Vertex AI | Preparing Zakir's answers | Your question text and the earlier turns of the same chat; never used to train any model |
| Google Cloud Speech-to-Text / Text-to-Speech | Optional cloud transcription of voice messages, and reading answers aloud | The recording when you choose "Transcribe in the cloud"; the answer text when you play it aloud |
| Google Custom Search or Vertex AI Search (when trusted-website search is on) | Searching the owner's approved list of websites | Your question text as a search query, without your user ID or email |
Website only: with your cookie consent we may use advertising and measurement partners (such as Google AdSense). There are no ads inside the mobile app.
Cookies and Similar Technologies (website)
We use cookies and local storage for core technical purposes. With your consent, we may also use additional categories to improve functionality, experience, measurement, and marketing (personalized ads).
- Functionality: remember language and layout choices.
- Experience: improve usability and content presentation.
- Measurement: understand usage to improve the website.
- Marketing: measure ad performance and show personalized ads with consent.
You can manage your consent at any time via the preferences panel.
Data Security
All data travels over encrypted connections (HTTPS/TLS) and is held in a Firebase project whose security rules stop any user from reading another user's data. Administrative access is limited to the app owner.
Children's Privacy
The app targets users aged 13 and over. We do not knowingly collect data from children under 13. If we learn that an account belongs to a child under that age, we delete the account and its data — you can contact us at the address below.
Data Retention and Deletion
How long we keep data
Account data and cloud backups are kept while the account exists. Crash reports and aggregate analytics are kept for up to 14 months. Website preferences stay in your browser until you clear them.
How to delete your data
- Delete your account: in the app (Settings → Account → Delete account), or from the account page on the website. Full details on the delete account and data page.
- Signing out alone keeps your backup intact until you delete the account.
- Local data: clear app data in system settings or uninstall the app. On the web: clear site data in your browser.
Your Rights
You may access, correct, and delete your data, and withdraw consent. Your backup can be restored on your devices, and you can request a copy of it or its full deletion by writing to us from the email address linked to the account.
Permissions & Background Execution / الصلاحيات والعمل في الخلفية
Foreground Services & Display Over Other Apps (Overlay)
The "Azkar Muslim" app utilizes Android Foreground Services (FOREGROUND_SERVICE_MEDIA_PLAYBACK and FOREGROUND_SERVICE_SPECIAL_USE) along with the "System Alert Window" (Display over other apps) permission. These are strictly used to provide core app functionalities:
- Floating Azkar (Special Use Overlay): To display a persistent floating Zikr counter on your screen over other apps, without being terminated by the Android OS.
- Audio Reminders (Media Playback): To reliably play scheduled background audio alarms and Azkar sounds.
🔒 Scope of these services
These services operate entirely locally on your device. We do not use them to record your screen, access your microphone, or transmit any data to our servers. To ensure complete transparency, a persistent notification is always visible in the status bar whenever these services are active, granting you full control to pause, stop, or dismiss them at any time.
Device Permissions
The app requests only the following permissions, for the stated purpose:
- Notifications and exact alarms: for azkar reminders and prayer times.
- Location (approximate/precise): to compute prayer times and qibla on-device — optional, and you can pick your city manually instead.
- Display over other apps: for the floating zikr counter.
- Microphone (optional): to record a voice message to Zakir when you start recording yourself; speech is turned into text on the device where it can, and the recording is uploaded only when you send the message or choose "Transcribe in the cloud".
The website requests no device permissions.
Changes to This Privacy Policy
We may update this policy from time to time. We will post updates on this page and adjust the "Last Updated" date above.
International Data Transfers
Account and backup data is stored on Google Cloud/Firebase infrastructure and may be processed in data centres outside your country, under Google's international transfer safeguards.
Offline Functionality
The app works offline after installation: azkar, the mushaf, and prayer times live on the device. Internet is needed only for the account, sync, notifications, and content updates.
Free to Use
The app and website are free to use. Optional in-app purchases — a donation to support development, and Zakir subscriptions — are handled by the app store.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, contact us at:
- Email: eslam.faisal.ef@gmail.com
Consent
By using the website or the app, and according to your choices, you consent to this Privacy Policy.
Summary
| Aspect | Status |
|---|---|
| Using the app without an account | ✅ Fully supported |
| Email and name collection | Only on sign-in or when you send a report |
| Location uploaded | ❌ No — stays on the device |
| Crash reports and analytics | ✅ Yes (aggregate) |
| Ads inside the app | ❌ None |
| Selling data or sharing with advertisers | ❌ No |
| Account and data deletion | ✅ From the app or the website |
| Zakir (the AI assistant) | Optional, needs sign-in, gives no fatwa |
| Zakir subscriptions | Through the store; we receive plan, status, period and a purchase reference for verification, never card details |
| Your school of fiqh | Optional — religious-belief data, never used to issue a ruling |
| Target age | 13 and over |